Support Center

We're here to help you get the most out of your Household Chore System. If you're having trouble or have a suggestion, please reach out.

Frequently Asked Questions

How do I join a household?

To join a household, ask the household administrator (the owner) to send you an invite link. Once you receive the link, simply tap it on your iPhone or iPad, and the Chores app will automatically set everything up for you.

Do I need an iCloud account?

Yes, Chores uses iCloud and CloudKit to securely sync your data across all your family members' devices. Each person should have their own iCloud account for the best experience.

How does the allowance system work?

Admins can assign a reward amount to any chore. When a chore is completed and approved, the amount is automatically added to that member's earnt allowance. You can then manage savings goals or redemptions directly in the Rewards tab.

Is my data private?

Absolutely. All your family's data is stored in your private iCloud database. We never see your chores, members, or completions. Only people you explicitly invite can see your household data.

How can I manage my subscription?

All billing and subscriptions are handled by Apple. You can manage or cancel your subscription at any time through your iOS device settings: Settings > Apple ID > Subscriptions.

Have more questions?

support@xeo.com
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